Policies and Procedures

We get it—policies aren’t why you got on the tools. This is the “how it works” info keeping things clear, fair, and above board. If you’d rather talk it through, give us a yell anytime.

Policies & Procedures

View our policies & procedures.

Complaints and Appeals Policy and Procedure
Fee Payment and Refund Policy and Procedure
Media Release & Consent
RPL and CT Policy and Procedure
Student Academic and General Code of Conduct Policy & Procedure
Student Enrolment Policy and Procedure
Student Support Policy and Procedure

Forms & More Documents

Can't find the document you're looking for? Reach out to us below.

Certificate Request Form
Certificate Verification Form
Complaints and Appeals Form
Enrolment Variation Form
Hall of Masters Application Form
Payment Extension Request Form
Refund Application Form
Ready to get started?

Enquire Now

Talk to an Industry Skills Advisor about your options